How do I order my prescription?

• Online – Using our Prescription Request triage.
• Using our online services – NHS Wales App.  You will need to be registered for our online services. Please complete our Register for Online Services form to use this option.
• Requesting a repeat prescription through your local pharmacy order and collect service – Find your local pharmacy.
• In person or by post – Please visit our Contact Us page.

We require 2 working days notice to process your repeat prescription request. Therefore if your request is received before 17:00, it will be ready in two working days, after 13:00.

However if you order your repeat medication online by registering with My Health Online, your prescription will continue to be ready in 1 working day after 13:00.

Unfortunately we are unable to accept prescription requests over the telephone.

Medication Reviews

Patients on repeat medication will be asked to consult with a pharmacist, a doctor or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to fill out our Medication Review Form.