Ordering repeat prescriptions
The easiest way to order repeat prescriptions is using the NHS Wales App.
This account shows you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- request a repeat prescription through your local pharmacy order and collect service
- fill out a repeat prescriptions request form
- in person or by post
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
Therefore if your request is received before 5pm, it will be ready in two working days, after 1pm.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to consult with a pharmacist, a doctor or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Choose pharmacy
An NHS Wales pharmacy service for adults and children living in Wales Advice and treatment for a range of common ailments without having to make a GP appointment.